Two trades, one back office
Service work is one cadence. Commercial bid work is another. The same back office has to handle both without forcing the team to learn two completely different workflows.
Electrical
One Back Office. Two Kinds of Work.
Residential service calls and commercial project work share a payroll, a customer database, and a back office, but almost nothing else. We help electrical contractors build a system that handles both without forcing the team to fight the software.
Code and permit records
Inspections happen. Plan reviews come back. We help you build a documentation system where the permit, the plan, and the as-built live together and can be pulled up in a minute, not an afternoon.
Dispatch and job tracking
Service calls and commercial projects run on different software cadences. We help you set up dispatch, time tracking, and customer history that works for both kinds of work.
Field devices that survive a truck
Tablets, phones, and laptops live in the truck. We harden them, back them up, and put recovery in place so a dropped or stolen device is an inconvenience, not a crisis.
The Reality
The Trade Is the Easy Part. The Back Office Is Where It Gets Hard.
You can wire a panel in your sleep. The job that does not run smoothly is the one where the permit got lost, the inspector asked for the as-built and nobody could find it, or the dispatch software hiccuped right when a service call came in. Those are the days the back office costs you money. We work on those days.
Documentation is the work
Permit numbers, plan revisions, inspection signoffs, as-built drawings. The paper trail is part of the deliverable. When it lives on phones and in emails, the next inspection finds it.
Customer cards on file get sloppy
Service-plan customers want a card on file. Commercial customers want net 30. Without the right setup, payment data and access creep into places it should not be.
What We Do for Electricians
The Systems Behind the Permits, the Trucks, and the Invoices.
Dispatch and Service Software Setup
Setup and ongoing support for the platforms electricians actually use. Examples we see often include ServiceTitan, FieldEdge, Jobber, and Procore on the commercial side. We make them work for both ends of your business.
Permit and Code Documentation
A centralized record per job that holds the permit number, plan revisions, photos, inspection notes, and the as-built. Real folder structure, real backups, real findability.
CRM and Service History
Residential service plans and commercial customer accounts in one system. Past panels, past projects, the equipment installed, and the right contact at the right address.
Payment Processing and Card Security
Card on file for residential service plans, ACH for commercial accounts, and deposits handled in the field. Set up so payment data lands in the processor, not on a tech’s tablet.
Local Website and Google Business Profile
A mobile-first website that converts the residential phone lead and lists the commercial capabilities for a property manager. Verified Google Business Profile, real review flow. See web and digital services.
Email Fraud and Account Protection
Wire and invoice fraud target trade contractors. We harden email, lock down banking-related logins, and put recovery in place for lost or stolen field devices.
The inspection does not care where the as-built is. It cares whether you can produce it.
Make the Back Office Match the Quality of the Work.
Tell us how your company runs and we will get back to you within one business day with honest feedback on what we can do.