Terms of Use

Effective date: May 14, 2026 · Last updated: May 14, 2026

These terms govern your use of the website at rootcausetechnology.com (the "Site"), operated by Root Cause Technology ("we", "us", "our"). By using the Site you agree to these terms. Any client engagement between Root Cause Technology and a client is governed by a separate written agreement, not by this page.

No professional advice

The Site is informational. The pages, articles, case studies, and explanatory copy on the Site do not constitute IT, cybersecurity, compliance, legal, financial, or any other professional advice for your specific situation. Reading the Site does not create a consultant-client relationship. If you want a recommendation for your business, contact us and we will scope an engagement under a separate written agreement.

Acceptable use

The Site and its content (text, design, code, photography, the Root Cause Technology name and logo) belong to Root Cause Technology or its licensors. You may view the Site for personal or business reference but may not copy, scrape, republish, or repackage it without our written permission. You agree not to interfere with the Site's infrastructure or security features, not to submit malware or fraudulent input through any form, not to use our forms to send unsolicited commercial messages or phishing payloads, and not to use the Site in any way that violates applicable law.

No warranty

The Site is provided on an "as is" and "as available" basis. To the maximum extent permitted by law, we disclaim all warranties of any kind, whether express, implied, or statutory, including warranties of merchantability, fitness for a particular purpose, accuracy, completeness, and non-infringement. We do not warrant that the Site will be uninterrupted, error-free, or free of harmful components.

Limitation of liability

To the maximum extent permitted by law, Root Cause Technology and its owners, employees, contractors, and service providers will not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages arising out of or related to your use of the Site. Our total cumulative liability arising out of or related to the Site will not exceed one hundred U.S. dollars ($100). These limits do not apply to liability that cannot be limited under applicable law.

Governing law

These terms are governed by the laws of the State of Illinois, without regard to its conflict-of-laws rules. Any dispute arising from these terms or your use of the Site will be brought exclusively in the state or federal courts located in Illinois, and you consent to the personal jurisdiction of those courts.

Changes

We may update these terms from time to time. When we do, we will change the "Last updated" date at the top of this page. Your continued use of the Site after the changes are posted constitutes your acceptance of the updated terms.

Contact

Root Cause Technology
Joliet, IL
info@rootcausetechnology.com
(815) 714-8819