Privacy Policy
Root Cause Technology ("we", "us", or "our") operates the website at rootcausetechnology.com. This page describes how we collect, use, and protect information when you visit our site or contact us.
Information We Collect
We collect information you provide directly when you use our contact form, including:
- Your name and email address
- Your business name (if provided)
- Information about your technology needs, team size, and situation
- Any additional details you include in your message
We do not collect information automatically through cookies, tracking pixels, or third-party analytics tools. We do not use Google Analytics, Facebook Pixel, or similar tracking services on this site.
How We Use Your Information
We use the information you submit through our contact form solely to:
- Respond to your inquiry
- Understand your situation so we can provide a relevant answer
- Follow up if you have asked us to
We do not use your information for marketing purposes unless you have explicitly asked to stay in touch. We do not send newsletters, drip campaigns, or automated follow-up sequences.
How We Store Your Information
Contact form submissions are transmitted securely and stored in our business email system. We do not store your data in third-party CRM platforms or marketing automation tools. We retain your information only as long as needed to respond to your inquiry and provide any services you request.
Sharing Your Information
We do not sell, rent, or share your personal information with third parties. The only exception is if we are required to do so by law or to protect our legal rights.
Third-Party Services
Our website uses the following third-party services:
- Google Fonts, used to load the typeface used on this site. Google may collect anonymized usage data as described in their privacy policy.
- Cloudflare, used for hosting and content delivery. Cloudflare may collect standard server logs as described in their privacy policy.
Your Rights
You have the right to:
- Request a copy of any personal information we hold about you
- Request that we delete your personal information
- Request that we correct any inaccurate information
To exercise any of these rights, email us at info@rootcausetechnology.com.
Children's Privacy
Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this policy from time to time. If we make significant changes, we will update the "last updated" date at the top of this page. We encourage you to review this page periodically.
Contact
If you have questions about this privacy policy or how we handle your information, contact us at:
Root Cause Technology
Joliet, IL
info@rootcausetechnology.com