Privacy Policy
This page explains what information Root Cause Technology ("we", "us", "our") collects through rootcausetechnology.com, how we use it, and how to ask us to change or delete it.
What we collect
When you use the contact form or testimonial form, we collect the information you give us: name, email, business, and whatever you choose to share in the message and optional questions. When you browse the site, our hosting provider records standard technical information (IP address, browser type, pages requested, timestamps), and Google Analytics collects aggregated usage data (pages viewed, referring source, approximate location, device type, engagement events). IP addresses sent to Google Analytics are anonymized; advertising features are off.
How we use it
We use what you send us to read and respond to your inquiry, keep records of who contacted us and about what, and, where you gave us permission, publish a testimonial. We do not run newsletters or automated marketing from contact-form submissions.
Who we share it with
We do not sell or rent your information. We use a small number of service providers to host the site, deliver our forms' emails, run a bot check on the contact form, track inquiries, and run analytics. Each provider receives only what it needs to do its job. We may also disclose information if the law requires it, or to protect our rights, our property, or the safety of others.
Cookies
Google Analytics sets cookies (typically _ga and related) to recognize returning visits. Cloudflare may set a security cookie on pages that use bot protection. We do not set first-party advertising cookies. You can clear cookies in your browser at any time, or opt out of Google Analytics across all sites with Google's opt-out browser add-on.
Your choices
Email info@rootcausetechnology.com to ask what we hold about you, correct something, or delete it. If you submitted a testimonial and want it taken down, email us and we will remove it.
Children
This site is meant for businesses and adults. We do not knowingly collect information from anyone under 18.
Changes
If we change how we collect or use information, we will update this page and change the "Last updated" date above.
Contact
Root Cause Technology
Joliet, IL
info@rootcausetechnology.com
(815) 714-8819